How do we do it?
We want to be clear with you, and you to be part of the entire process.
Below you can see the steps we follow in each project.
1
Tell us about your project - what it consists of, what is the objective, what is it intended to show… We want to be part of your projects so that their essence is not lost, so the more details, the better!
2
We send you a project plan and a budget without commitment. In the project plan, we will explain how the whole process is going to be, what rules we are going to follow according to the type of project, in what format we are going to send you the files, what is going to be the deadline... And everything that we have agreed with you in the first contact. We want to have everything written down so you can come back to it whenever you want. Is there something you want to change? No problem! That is why we do this step. Any changes you want to make will be welcome.
3
Have you decided to choose us for your project? Great! We get to work. For us, it is extremely important to keep in touch during the process. Imagine that we make a mistake for not asking you some doubt. By being in contact we can make sure that the result is as you have visualized it. We will not hold any doubts.
4
We send the file within the agreed period. In addition, you will receive a document with aspects that we consider important to point out so that you understand each translation or subtitling decision that we have made during the process.
For us, it is very important to keep improving, so we will also send you a survey. You do not have to complete it if you do not want to, but if you do, it will help us a lot to continue to do our best.